In collaboration with Delaware Prosperity Partnership, Barclays US Consumer Bank announced plans to create more than 300 new customer service jobs at its Wilmington headquarters during a meeting of the Council on Development Finance (CDF).
Barclays representatives presented the company’s expansion plan which, in addition to the new roles, included $6.9 million capital improvements to redesign space within its existing headquarters building in Wilmington to house the new employees. The CDF approved Barclays for Delaware Strategic Fund monies totaling nearly $2.5 million, including a Performance Grant of almost $1.3 million; a $1 million Training Grant; and a Capital Expenditures Grant of $207,000. The grants are performance-based and will be paid out over a period of three years after the company meets milestones prescribed by the CDF.
“The addition of more than 300 new jobs from Barclays is welcome news as we work to bolster our economy from the impact of COVID-19,” said Governor John Carney. “Today’s announcement reaffirms that Delaware remains a great place for any company to put down roots, grow and create jobs. Delaware has a talented and dedicated workforce, an ideal location, and a quality of life that’s second to none. We stand ready to support businesses looking to grow and to provide good-paying jobs for Delawareans.”
Wilmington has served as the strategic headquarters for Barclays’ U.S. consumer business since 2004. Following a review of site options, the company selected Wilmington as the best place to expand its operations. Hiring is currently underway for the new positions which include a range of customer support and operations management roles.